Self-exclusion & BetStop
Last updated: 2026-05-22.
Self-exclusion is a tool that stops you from wagering for a set period. There are two types: operator-level self-exclusion, which applies only to BookiePrice, and national self-exclusion through BetStop, which applies to licensed Australian online wagering operators.
BetStop — the National Self-Exclusion Register
BetStop is the National Self-Exclusion Register administered by the Australian Communications and Media Authority (ACMA). When you register, every licensed Australian online wagering operator — including us — must close your account, stop sending you marketing, and refuse new accounts in your name for the period you choose: 3 months, 6 months, 12 months, 5 years, or life.
Register at betstop.gov.au. There is no cost. You will need your driver's licence, passport, or other government identification.
Operator self-exclusion
To self-exclude only from BookiePrice:
- Open Account > Self-exclusion.
- Choose a period — 24 hours, 7 days, 30 days, 90 days, 6 months, 12 months, 5 years, or permanent.
- Confirm. The exclusion takes effect immediately.
During an exclusion we will:
- Manage any open bets in accordance with our Terms & Conditions and applicable market rules.
- Return any cleared balance to your verified bank account or PayID, subject to identity, payment and AML/CTF checks.
- Remove you from all marketing channels.
- Refuse any new accounts you try to open during the exclusion period.
What happens at the end of the period
Operator-level exclusions remain in place for the period selected. We will not lift an exclusion early. If you choose to return after the exclusion period ends, we may require written confirmation and may ask you to review responsible gambling tools before reopening access.
Permanent exclusion
Permanent exclusion cannot be reversed. If you choose this option you will not be able to hold a BookiePrice account again.
Help during a self-exclusion
Support services can help during a self-exclusion period. Call Gambling Help Online on 1800 858 858 any time, 24/7. The service is free and confidential.
